TERMS AND CONDITIONS
- Players younger than 15 years need to be accompanied by an adult person.
- Taking photographs and recordings inside game rooms is strictly forbidden.
- Players shall not record the rooms or the puzzles within them.
- Groups or players under the influence of alcohol, narcotics or other substances are not accepted. Players will be turned away, and no refund will be given.
- The game is at your own risk.
- For any damages and/or intentional destruction of rooms and props, the team will be fined.
- Cancellations less than 24 hours before your booking and no-shows are non-refundable.
Photos of your team shall be taken after completion of the game, and sent to you (the email addresses that you leave on the consent form).
Privacy protection is very important at Cluego’s website. The use of this web site is possible even without the provision of personal information, however, if the respondent wants to use some of the services of this website, personal data processing may be necessary. If data processing is necessary but there is no legal basis for it, the respondent will always be asked for consent.
As a data processing manager, Cluego’s website has built a series of technical and organizational measures to ensure the full protection of personal data processed. However, data transmission over the Internet in theory may have security flaws, so 100% protection can not always be guaranteed. For this reason, each respondent can submit personal information via alternative methods, eg through a telephone call.
a) Personal data
Personal data is any data relating to any identified physical person (“the respondent”). An identified natural person is one that can be identified, directly or indirectly, by name and surname, identification number, location information, online identifiers such as the physical, mental, genetic, mental, economic, cultural or social identity of a natural person.
Respondent is any natural person whose identity has been established or can be identified and whose personal data are subject to processing by the processing manager responsible for processing personal data.
Processing is any process or set of procedures applicable to personal data, whether it is automated processes such as collecting, capturing, organizing, structuring, saving, modifying or modifying, extracting, previewing, using, detecting , transmitting, spreading or placing available, aligned, restricted, deleted or destroyed.
d) Restriction of processing
The processing limitation is the marking of stored personal data in order to limit their processing in the future.
Profiling is any method of automated processing of personal data that consists of the use of personal data to determine personal preferences of physical persons, namely to analyze and overlook the aspects of performance at work, economic situations, health, personal preferences, interests, reliability, behavior , locating and moving each individual person.
Pseudonymisation the processing of personal data in a way that the subject can no longer assign properties without using additional data collected in ways that are separate, and they can be applied measures of technical and organizational nature that ensure that data can not be applied to any a natural person whose identity has been established or can be determined.
g) Person in charge of processing personal data or person in charge of processing personal data
Personal data processing manager or person in charge of personal data processing is any natural or legal person, public institution, agency or other body that alone or in cooperation with others determines the purpose and manner of processing personal data; where the purpose and method of processing of personal data are regulated by the legislation of the EU Member State, the criterion for selection of the processing manager will be subject to the ingestion of the legislation of the EU Member State.
h) Personal data processing agent
Personal Data Processing Officer is a natural or legal person, public institution, agency or other body that processes personal data on behalf of a data processing manager.
The recipient is a natural or legal person, public institution, agency or other body to which personal data are provided, whether it was a third party or not. However, state bodies receiving personal data through a specific inquiry in accordance with EU or Member State law shall not be considered recipients; the processing of personal data by such state bodies shall be in accordance with applicable regulations relating to the purpose of data processing.
j) Third party
A third party is a natural or legal person, a public institution, an agency or other body, who is not a respondent, a processing manager or a processing entity, who is authorized by the direct authorizing officer or processor to process the personal data of the respondent.
The respondent’s personality is each well-defined, informed and unambiguous indication of the respondent’s desire by which he or she expresses, through a statement or clear assertion, the consent to the processing of personal data related to him or her.
General data processing data manager:
The Head of Personal Data Processing under the General Regulation on the Protection of Personal Data or other Laws concerning the Protection of Personal Data Applicable in EU Member States is:
Phone : + 385 (0) 98 4563 099
Email: cluegoescape (@) gmail.com
Web page: http://www.zadar.cluego.eu
A trainee can at any time prevent the placement of cookies by editing the browser settings he uses, and thus permanently disabling the placement of cookies. Furthermore, cookies already set can be removed at any time through any browser. However, if the respondent deactivates setting up cookies in his browser, he will not be able to use all of the site’s functions.
Collecting general information and information
The Cluego Web site collects general information and information when the respondent or automated system accesses the web site. These general information and information are then stored on the server as a log file. (1) the browser type and its version, (2) the operating system (3) the web page that is accessing my website (the so-called advertisers), (4) the subsite, (5) the date and time of the website’s access, (6) IP address, (7) Internet service provider, and (8) other similar information and information that may be used in the event of an attack on the information system.
When using these general data and information, no conclusions are drawn on the respondent. Contrary to this, this information is needed to ensure (1) the content of the website properly, (2) optimize the content of the website and its marketing, (3) provide long-term system and website capabilities, (4) provide the necessary assistance to state bodies in case of persecution for cyber-attacks. Therefore, the Cluego website analyzes anonymously collected data and information statistically to increase data protection and security and to ensure the optimal level of protection for all collected personal data processed. Anonymous data from server log files are stored separately from the personal data of the respondent.
Possibility of contact via web site
The Cluego Web site contains information that allows quick contact via electronic media as well as direct communication that includes a so-called email address. If the respondent contacts the personal data processing manager via email or contact form, the transferred personal information is automatically saved. Personal data transferred voluntarily by the respondent to the Personal Data Processing Manager are automatically stored for processing or further communication with the respondent. There is no transfer of this kind of personal data to the third party.
Data collected through booking form for booking games
The Cluego website contains information that allows booking of games through a booking form. The form, name, last name, contact email address and phone number must be collected through this form. Information collected through this form is necessary for booking games. Personal data transferred voluntarily by the respondent to the Personal Data Processing Manager are automatically stored for processing or further communication with the respondent. There is no transfer of this kind of personal data to the third party.
Routine deleted or blocking personal data
The Personal Data Processing Manager will process and keep personal data of the respondents only in the time needed to achieve the goals of keeping personal data, or until the deadline that allows EU legislation or other legislators under its authority to process personal data.
If the reason for the storage of personal data can not be fulfilled or the period of custody determined by EU legislation or other relevant legislators expires, the personal data of the respondent will be routinely blocked or deleted in accordance with the legal preconditions.
The rights of the respondent
a) Right to Confirm Personal Data
Each respondent has the right under EU legislation to obtain from the processing manager of the personal data whether or not his or her personal information is being processed or processed. If the respondent wishes to use this right of confirmation, he or she may at any time contact the data processing manager.
b) Right to Access Personal Data
Each respondent has the right to be guaranteed by EU legislation that at any time from the data processing manager, he receives free information about his personal data stored and a copy of the requested personal data.Furthermore, European provisions and directives allow the respondent access to the following information:
- purpose of processing personal data;
- type of requested personal data;
- recipient or recipient type with which personal data are shared, in particular recipients from third countries or international organizations;
- where possible, the intended period of retention of personal data, or, in the event of inability, the criterion determining that period;
- the right of respondents to request correction or deletion of personal data from the data processing manager, the limitation of the processing of personal data of the respondent or the right of the respondent to the complaint against the processing of personal data;
- the existence of the right to lodge a complaint with the supervisory authority;
- if personal data is not collected directly from the respondent, information available on the source of personal data;
- the existence of an automated decision-making process referred to in Article 22, Paragraphs 1 and 4 of the General Regulation on the Protection of Personal Data, and in this case available information on the logic of automation, as well as the importance and anticipated consequences per respondent. Furthermore, the respondent has the right to information if his or her personal data is transmitted to third countries or international organizations. In this case, the respondent has the right to information on security measures carried out in the data transfer
If the respondent wishes to use this right of access, he may at any time contact the personal data processing manager.
c) Right to Personal Data Correction
Each subject has a right guaranteed by European legislation at all times of the leader of personal data processing gain correction of inaccurate personal data. Bearing in mind the purpose of processing personal data, the respondent has the right to complete his / her incomplete personal data, with the rest and through a complete statement.
If the respondent wishes to use this right of correction, he may at any time contact the data processing manager.
d) Right to delete personal data (Right to oblivion)
Each respondent has the right under European law to guarantee that at any moment, from the data processing manager, the deletion of personal data relating to the respondent is requested without delay. The Personal Data Processing Manager has the obligation, without delay, to delete personal data where at least one of the conditions applies , until processing is indispensable:
- Personal data is no longer necessary for the purpose for which it was collected or
- The Respondent has withdrawn the processing privilege of personal data based on Article 6, Paragraph 1 or Article 9, Paragraph 2 of the General Regulation on Personal Data Protection, and where there is no longer a legal basis for data processing.
- The respondent objects to the processing of data pursuant to Article 21, Item 1 of the General Regulation on Personal Data Protection and there is no legal basis for data processing, or the respondent refuses to process data under Article 21, Paragraph 2 of the General Data Protection Act.
- Personal data has been processed illegally.
- Personal data must be deleted according to the legal obligation of the EU or the laws of the Member State whose data processing manager is a national.
- Personal data was collected in connection with the provision of information society services pursuant to Article 8, Paragraph 1 of the General Regulation on Personal Data Protection. If at least one of the foregoing reasons is applicable and the respondent requests the deletion of personal information collected by the Cluego Web site, he or she may contact the processing manager of the personal data. The Personal Data Processing Manager will ensure that the personal data is deleted immediately.
In places where the data processing manager has permitted the disclosure of personal data, and according to Article 17, item 1 is mandatory deletion of the said personal data, the data processing manager will take reasonable steps, including technical measures, to take technical, feasibility and cost considerations into account informed other managers of personal data processing that the respondent asked for deletion of all links, copies or replicas of personal data, until their processing is no longer needed. Head of the processing of personal data on the website Cluego will ensure the implementation of these measures in each individual case.
e) The right to limit the processing of personal data
Each subject by EU legislation has guaranteed the right to ask the leader of the processing of personal data obtains the right to limit the processing of personal data in cases where the following applies:
- The accuracy of the personal data is denied by the respondent, which allows the personal data processing manager to verify the accuracy of the personal data.
- The processing of personal data is illegal, and the respondent is opposed to the deletion of personal data and instead asks for limitation of the use of said personal data.
- Personal Data Processing Manager personal data is no longer required for processing, however the respondent is required to establish, enforce, or defend the legal requirements.
- The respondent objected to the processing of personal data pursuant to Article 21, Paragraph 1 of the General Regulation on Personal Data Protection, awaiting verification of whether the legitimate basis of the data processing manager was overwhelmed by the respondents.
If at least one of the above reasons is applicable and the respondent requests a restriction on the processing of personal data collected by Cluego’s website, he or she may contact the data processing manager. The Personal Data Processing Manager will provide a limit to the processing of personal data.
f) The right to transfer of personal data
Every EU lawyer has the right to receive personal information related to him or her by the data processing manager, in a structured, widely used and legible format. The Respondent has the right to transfer this Personal Data to any other Personal Data Processing Manager from the current Personal Data Processing Manager without any interference, as long as processing of personal data is based on Points A, 6, Item 1 or Item A, Article 9, Item 2 Of the Universal Decree on Personal Data Protection, or by contract under Point B, Article 6, Section 1 of the General Data Protection Act, and data processing is done automatically until processing of data is necessary for tasks of public interest or for performing the official duties of the processing manager personal data.
Furthermore, according to the existing right to transfer of personal data under Article 20, Item 1 of the General Regulation on Personal Data Protection, the respondent has the right to transfer his or her personal data directly between the data processing manager where it is technically feasible where such proceedings do not endanger the rights and the freedom of other respondents.
In order to use its right to transfer personal data, the respondent can at any time contact the Cluego Web site’s personal data processing manager
g) Right to Objection
Every EU Legislation Respondent has the right to a complaint based on his / her own situation, at any time, on the processing of personal data pertaining to the respondent, based on Sections E and F of Article 6, Item 1 of the General Regulation on Personal Data Protection. It may also be applied to profiling based on this Regulation.
The Cluego Web Site will not continue processing personal data in the event of a complaint unless there is a serious legal basis for the processing of personal data, which may overcome the interests, rights and freedoms of the respondent, or to establish, enforce or defend the legal requirements.
If a Cluego Web site carries out processing of personal data for marketing purposes, the respondent has the right to object at any time against the processing of personal data used for such purposes. This also applies to profiling that is closely related to the purposes of such direct marketing. If a respondent expresses his / her complaint against processing of personal data for purposes of direct marketing, the Cluego Web site will no longer process the personal data of the respondent for the purpose of direct marketing.
In addition, the respondent has the right, on the basis of his / her own right, to object to the processing of personal data by the Cluego Web site and used for scientific research or statistical purposes pursuant to Article 89, Paragraph 1 of the General Regulation on Personal Data Protection, data necessary for the purpose of public interest.
In order to use the right to complain, the respondent can at any time contact the Cluego Web site’s personal data processing manager. In addition, the respondent in the context of the use of information society services, in spite of Regulation 2002/58 / EC, can use his right to complain to automated means using technical specifications.
h) Automated decision-making, including profiling
Every EU Legislation Respondent has the right not to be the subject of decision-making based solely on automated processing of personal data, including profiling, which may create legal or similar consequences for him or her, until a decision (1) is not part of an agreement between (2) is not allowed under EU law or individual Member State that takes appropriate measures to safeguard the rights, freedoms and interests of the respondent, or (3) is not based on the express consent of the respondent.
If a decision (1) is required for a contract between the respondent and the data processing manager, or (2) is based on the explicit acceptance of the respondent, the Cluego web site will carry out measures to safeguard the respondent’s rights, freedoms and interests, the minimum right to human intervention a personal data manager who will express his or her stance and contest the decision.
If the respondent wants to use the right to automated individual decision-making, he can at any time contact the Cluego Web site’s personal data processing manager.
i) The right to withdraw and revoke a person
Every EU Legislation Resident has the right to withdraw and / or terminate his or her personal data processing processing at any time.
If the respondent wishes to take advantage of the right to withdraw and / or terminate his / her privation, he / she can at any time contact the Cluego web site manager.
On the Cluego web site, the head of personal data processing has embedded Facebook components. Facebook is a social network.
Social networking is the site of social networking on the internet, an online community that usually allows users to communicate with each other in the virtual space. The Social Network serves as a platform for exchanging opinions and experiences, or for providing the Internet community with personal or job-related information. Facebook allows its users to create private profiles, upload images, and connect via friendship requests.
Facebook is owned by Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If a person using Facebook lives outside the United States or Canada, the head of personal data processing is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.
With the opening on the website Cluego and managed by Head of the processing of personal data, in which the integrated Facebook component (Facebook plugin), respondent’s browser will display the corresponding Facebook component. View all Facebook plugins can be found at https://developers.facebook.com/docs/plugins/. During this technical procedure, Facebook was provided with information about the specific sub-site visited by the respondent.
If a respondent is reported to Facebook, at the same time Facebook can detect any of its Cluego Web site reviews and during a visit to a website that has specific sub-sites visited. This information is collected through the Facebook component and credited to the Facebook account of the respondent. If the respondent clicks on any Facebook button integrated on the cluego.eu website, eg the “Like” button, or if the respondent sends a comment, then Facebook transfers this information to the personal Facebook account of the respondent, thereby saving personal information.
Every time a respondent is reported to Facebook, and at the same time as accessing the Cluego Web site, Facebook will receive information about it via the Facebook component. This will happen regardless of whether the respondent clicks on the Facebook component or not. If a respondent does not want to transfer this kind of information, he can also prevent him from logging out of Facebook account before accessing the Cluego web site.
The privacy guidelines provided by Facebook at https://facebook.com/about/privacy/ provide information on the collection, processing, and use of personal information by Facebook. It also explains what settings Facebook provides to protect the personal data of the respondent. Also, there are a variety of configuration options in order to prevent the transmission of personal data to Facebook. The respondent may use the above options for the purpose of disabling the sending of personal data.
Google Analytics Personal Data Protection Terms (with Anonymous Function)
At Cluego’s Personal Data Processing Web site, the components of Google Analytics (anonymised) have been embedded. Google Analytics is an Internet service; collecting and analyzing visitor behavior data on the website. Among other things, the Web Analytics service collects information about the webpage from which the respondent came, what submissions he or she has visited, or how often and how long it looks for a specific sublayer. Web analytics is used to optimize a website and to conduct an analysis of advertising on the Internet.
The owner of Google Analytics is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.
For the purpose of web analytics through Google Analytics, the Personal Data Processing Manager uses the “_gat._anonymizelp” application through which the IP address of the respondent is shortened by Google and anonymized when a Cluego Web site accessed a respondent from an EU Member State or another country under the European Economic Area .
The purpose of the Google Analytics component is to analyze traffic on Cluego’s website. Google uses the collected data and information, among other things, to evaluate the use of the website and to provide reporting that displays activity on the web site and to provide other services related to the use of the web site.
Google Analytics places the cookie on a computer system of respondents. The cookie definition is already explained in this document. Setting a cookie allows Google to analyze the use of a website. Each review of a particular Cluego Web site subdomain that is managed by the Personal Data Processing Manager and incorporating a Google Analytics component will enable the examinee’s browser to automatically provide the Google Analytics component with the information required for the purpose of Internet Advertising and the calculation of a commission that belongs to Google. During this technical process, Google will receive personal information such as the IP address of the respondent (it serves to understand where the visits and clicks come from, and on that basis creates a commission calculation).
The cookie is used to store personal information such as the time of access to the website, the location to be accessed, and the frequency of website access by the respondents. With each visit to the Cluego website, such personal information, including the IP address of the respondent, will be forwarded to Google and will be hosted there. Google may pass on the provided personal information through a third party technical procedure.
As already mentioned, a respondent may prevent cookies from being set up with appropriate browser changes at any time. Such revisions would also prevent Google Analytics from setting up a cookie on the computer system of the respondent. It is also possible to delete cookies that have already been placed through a browser or other software solution.
Additional information and Google privacy protection guidelines can be found at https://www.google.com/intl/en/policies/privacy/ and http://www.google.com/analytics/terms/us.html . More information about Google Analytics can be found at https://www.google.com/analytics/.
Google+ Personal Data Protection Terms
On the Cluego Personal Data Processing Web site, the Google+ button was embedded as a component. Google+ is the so-called social network. Social networking is the site of social networking on the internet, an online community that usually allows users to communicate with each other in the virtual space. The Social Network serves as a platform for exchanging opinions and experiences, or for providing the Internet community with personal or job-related information. Google+ allows its users to create private profiles, upload images, and connect via friendship requests.
The Google+ social network owner is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.
By opening any page of the Cluego Web site, which is managed by the Personal Data Processing Manager, and where the Google+ Button is embedded, the examinee’s browser will display the appropriate Google+ component. During this technical process, Google provided information about the specific subsite visited by the respondent. More information on the Google+ social network can be found athttps://developers.google.com/+/.
If a respondent is signed in to Google+, at the same time, Google can detect any of its Cluego web site reviews while visiting a webpage that specific submitters visited. This information is collected through the Google+ component and credited to the Google+ account of the respondent.
If a respondent clicks on the Google+ button on the Cluego web site, and then makes Google+ 1 recommendation, Google will provide this information to the Google+ account of the respondent and store that personal information. Google stores the aforementioned Google+ 1 referral recommendation, and thus becomes publicly available under the terms and conditions previously accepted by the respondent. The Google+ 1 recommendation is then associated with personal information like a Google+ account name and associated photo, saved and processed on other Google services, such as Google search results, Google Accounts in other sites, or sites or in correlation with advertising. Google is also able to view the Cluego web site’s link to other personal data stored on Google. Google will then continue to store personal information for the purpose of improving other Google services.
Via the Google+ button, Google receives information that the respondent visited the Cluego website if he / she was reported to Google+ during the visit . This will be the case whether the respondent clicked on the Google+ button or not.
If a respondent does not want to provide personal information to Google, he or she may at any time prevent the transfer of data by logging off from the Google+ social network prior to accessing the Cluego Web site.
Additional information and Google’s privacy-related privacy guidelines can be found at https://www.google.com/intl/en/policies/privacy/. You can find more information about Google and the Google+ 1 button at https://developers.google.com/+/web/buttons-policy.
Legal basis for processing personal data
Article 6, Paragraph 1, Subsection A of the General Regulation on the Protection of Personal Data is the legal basis for the processing of personal data for which we have received the privilege. If processing of personal data is necessary for the performance of the contract which the respondent is a part of, such as when personal data processing is necessary for the delivery of goods or services, processing of personal data is based on Article 6, Paragraph 1, Subparagraph B of the General Regulation on Personal Data Protection. The same applies when processing personal data necessary to take precautionary measures, eg when asked about products or services. If a legal or natural person is the subject of a legal obligation to process personal data, such as the fulfillment of tax obligations, the processing of personal data is based on Article 6, Paragraph 1, Subparagraph C of the General Regulation on the Protection of Personal Data. In rare cases, processing of personal data is necessary in order to protect the interests of the respondent or some other natural person. For example, if the respondent is injured when visiting the site of the site owner, personal information such as name, age, health information or other vital information will have to be forwarded to the doctor, hospital or third person. Such data processing is based on Article 6, Paragraph 1, Subparagraph D of the General Regulation on the Protection of Personal Data. Finally, processing of personal data may also be based on Article 6, Paragraph 1, Subparagraph F of the General Regulation on Personal Data Protection. This legal basis is used in the processing of personal data when no previous legal basis is applicable if the processing of personal data is necessary for the legitimate interests of the Cluego Web site or a third party, except in situations where such interests undermine the fundamental rights and freedoms of the respondent, which require the protection of personal data. This processing of personal data is especially permissible since it is specifically mentioned in the EU Legislation. It is anticipated that it is possible to call on legitimate interest if the respondent is a client of processing personal data.
Legitimate interests of the data processing manager or third party
Where personal data processing is based on Article 6, Paragraph 1, Subparagraph F of the General Regulation on Personal Data Protection, legitimate interest is a business for the benefit of employees and / or shareholders, if any.
Personal Data Storage Period
The criterion for determining the storage period of personal data is the maximum storage period specified by law. After the expiration of this period, personal information is routinely deleted as long as they are no longer needed to complete the contract or its conclusion.
Providing personal data as a legal or contractual prerequisite for the conclusion of the contract, the obligation of the respondent to provide personal data, possible consequences if the data does not provide
We must clarify that the provision of personal data is partially prescribed by law ( eg tax provisions) or may be the result of a contractual obligation (eg contractual partner information). Sometimes a contract must be concluded so that the respondent provides personal information that is then processed. For example, a respondent needs to provide personal information when the Cluego Web site owner concludes a contract. Refusal to provide personal information will result in the inability to conclude a contract. Before the recipient delivers personal information, he will have to contact the owner of Cluego’s website. He will then indicate whether the provision of personal data is legally or contractually necessary, ie whether it is necessary to conclude a contract, whether there is a duty to provide personal data and ultimately the consequences if he or she refuses to provide personal information.
The existence of an automated decision making process
Website Cluego does not use an automated decision-making process, or profiling.
Deleting personal information on request
To delete the personal information that Cluego’s web site has stored during the interviewee’s use, each respondent can contact the direct request for deletion at the e-mail address: cluegoescape (@) gmail.com
- This website may contain links to other websites. Cluego is not responsible for the content or privacy of these websites.